Shipping and Returns

Return Policy

We offer a full refund to the purchaser if items are returned, unworn, unsized in their original condition within 15 days of purchase or delivery - and store credit if returned within 30 days. Gifts may be returned by the recipient for store credit only. All custom work and special orders are non-returnable. All sample sale items are non-returnable.

To return or exchange your purchase or gift, please call (845) 684-5185 or email customerservice@chefridi.com before sending jewelry to the studio.

No returns, exchanges or refunds include the shipping fee unless stated otherwise.

Shipping

Each piece of Adel Chefridi jewelry is handmade with the utmost attention to quality and detail. It can take up to 6 weeks to make a piece. Please note these production times do not include time in transit with the shipping carrier.

We encourage our customers with special events and important deadlines to contact us so that we can do our best to accommodate for your special days. If you are ordering jewelry for an important event or date, it is always best to call and confirm with us so you know it will arrive in time.

Please contact us for shipping outside of the US.

Repairs and Resizes

We highly recommend sending all Adel Chefridi pieces back to our studio for any necessary adjustments or repairs. We offer a complimentary ring resizing within one year of purchase. Please contact our studio before sending any jewelry for resize, repair or alteration.